Messages in the current folder are listed. In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter or select. See Working with message folders in to learn more about available folders. See the table below for the type of support you can get depending on your product. Right-click an existing folder and select Create new subfolder. Office Professional Plus Support for home productsĭepending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.Ĭhat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. Volume license versions of Office 2019, Office 2016, or Office 2013 Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Microsoft 365 subscriptions without fully installed Office applications: Microsoft 365 Business Standard (Nonprofit) Microsoft 365 subscriptions: Desktop version of Office apps are included. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. These are usually associated with a work or school account and came from the organization where you work or go to school. To get help and troubleshoot other Microsoft products and services, enter your problem here. For other help with your Microsoft account and subscriptions, visit Account & Billing Help. If your product is listed below, you have a business product. To contact us in, you'll need to sign in. Alternatively, use our charges troubleshooter to. Someone you know, such as a family member, bought something with your card, Someone made an in-app purchase from an app, game, or office. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. These are usually associated with a work or school account and came from the organization where you work or go to school. Hi Alison - thanks for trying, this just takes me right back to sign into your account so we can help you better.I can't sign in and I can't reset my password because it wants to verify my identity by sending a text to an old landline number I don't have anymore.I just need someone to call me or a number to call but I can't get to any of that information without signing into my account. You can always opt-out or change your level of engagement as your interest or availability changes. You've just helped influence the future of a Microsoft product. At the right opportunity, we'll contact you via email, to provide feedback. If your product is listed below, you have a business product. Your data is never shared with any other programs or initiatives.
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